OUR
Achievement
15.07.2021: Webinar on Revised OSP Guidelines
Ushering a Boom for OSPs. Interactive Session between DoT and industry delegates, which will comprise of representatives from OSPAI, ACTO, NASSCOM, Khaitan & Co & KPOC. DoT shared the aspects of further liberalized guidelines and hear from delegates about its impact on the future course of the IT & ITeS Industry
15.05.2020 No. 18-5/2020/CS-I. (Pt.)
Extension of Relaxation in the Terms and Conditions for Other Service Provider in the wake of Corona virus (COVID-19) concerns to further facilitate Work From Home
05.04.2020 No.18-5/2020/CS-I. (Pt.)
Further Relaxation in the Terms and Conditions for Other Service Provider in the wake of Corona virus (COVID-19) concerns to further facilitate Work From Home
13.03.2020 No.18-5/2020/CS-I. (Pt.)
Relaxation in the Terms and Conditions for Other Service Provider in the wake of Corona virus (COVID-19) concerns (Work From Home)
21.01.2016 No.18-5/2009/CS-I.
Approval of competent authority of the Policy for Other Service Provider (OSP) on LLP. Limited Liability Partnership (LLP) firms registered under LLP Act 2008 have been included in the current OSP Registration Policy for registration under OSP Category
21.11.2012 No. 18-5/2012-CS-I.
Amendment to TERMs and Conditions for Other Service Provider (OSP) Category - OSPs may have a distributed architecture of EPABX (main EPABX at a centralized location and Media Gateways at individual OSP CENTRES) for their OSP centres across India and the OSPs would also be able to use the Closed User Group (CUG) facility for their Internal Communication needs.
09.08.2012 No.18-2/2008-CS-I (Vol-III)
DoT letter instruction to TERM Cells for collecting the files of OSP registration (prior to decentralization) from CS-I Cell of DoT (HQ), Sanchar Bhawan, New Delhi, feeding of Old OSP registration data in Online OSP registration software
25.2.2009 No. 18-1/2009-CS-I
Clarification regarding Terms and Conditions for registration of Other Service Providers (OSP)
05.08.2008 No.18-2/2008-CS-I.
Revised “Terms and Conditions - Other Service Provider (OSP) Category”. Office Memorandum. Registration of Other Service Providers (OSPs) – Revision of terms and conditions – Registration of Work From Home concept permitted.
02.06.2008 No. 18-7/2007-OSP.
Decentralisation of registration under Other Service Providers (OSP) category and ‘Telemarketing’ category from CS Cell of DoT (HQ) to the field units of VTM Cell.
As result of our interaction with Department of Telecom, OSP Policy has been revised to meet the Call Centre Industry’s requirements w.e.f. 05-08-2008 vide letter No. 18-2/2008-CS-I. The following are the salient points:
1. The concept of agent positions working from Home has been introduced (Work from Home Concept). As a safeguard, submission of a Bank Guarantee of Rs. 5 Crores has been prescribed;
2. The restriction of 10% outgoing PSTN lines in a Domestic Call Centre (DCC) and submission of associated Bank Guarantee of Rs.10 Lakhs has been dispensed with;
3. The amount of Bank Guarantee has been reduced from Rs.2.5 Crores to Rs. 50 Lakhs and from Rs. 5 Crores to Rs. 1 Crore for each location in cases of resources sharing between International OSP and Domestic OSP;
4. Provision of separate category of Standalone OSP centres have been dropped and it has been merged with the Domestic OSPs category;
5. Definition of ‘Telecom Resources’ has been expanded to include Public Land Mobile Network (PLMN);